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We offer three convenient ways to meet:<\/p>\n
Phone Counseling<\/strong> \u2013 Speak from the comfort of your home or even while taking a walk.<\/p>\nVideo Call<\/strong> \u2013 Meet virtually for a face-to-face session, wherever you are.<\/p>\nIn-Person<\/strong> \u2013 Our beautiful Hamburg office awaits you (and we have delicious Latte Macchiato).<\/p>\n<\/div>\n<\/div><\/div><\/div>![\"\"](\"https:\/\/demo.moox.digital\/hanza-resources.com\/wp-content\/uploads\/2025\/10\/3.png\")
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Once your appointment is booked, all you need to do is show up (or pick up the phone or log in).<\/p>\n
Your first session will last about an hour. We\u2019re here to listen, support, and work with you to address any challenges you\u2019re facing.<\/p>\n
If needed or desired, we can schedule follow-up sessions to continue our work and support your progress.<\/p>\n<\/div>\n<\/div><\/div><\/div>
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Real-life stories from clients like you<\/h1><\/div>Discover how counseling has positively impacted the lives of others<\/h4><\/div><\/div><\/div>Healing After the Death of a Loved-One<\/h2><\/div>After her father passed away, Anita felt completely unprepared for the emotional turmoil that followed. Although she was surrounded by family, she felt incredibly alone in her grief. Initially, Sarah hesitated to contact the EAP, unsure how counseling could be of any use. “I was surprised at how much it helped. Talking to a counselor was different than speaking with family or friends\u2014it gave me a new perspective.” Through individual counseling, Anita learned how to process the pain at her own pace. Her counselor provided a safe space to talk openly about her father\u2019s legacy and the complex emotions she was experiencing. Over time, Anita discovered not only how to navigate her grief but also how to celebrate her father’s life. \u201cIt\u2019s not about forgetting the loss; it\u2019s about learning to carry it with me in a way that honors the relationship we had.\u201d<\/p>\n<\/div><\/div><\/div>
Do I have to quit my job?<\/h2><\/div>Thomas was feeling drained all the time. The long hours at work, a challenging coworker, and the feeling that he was never doing enough were starting to take a toll. He slept poorly, especially Sunday nights. His depression was coming back, he seriously thought about quitting his job. Thomas decided to try the EAP to see if he could find another way of coping. \u201cTalking things through really helped me get my thoughts in order and look at the situation differently.\u201d In his sessions, Thomas was able to talk about his worries and frustrations, and he learned how to set better boundaries for himself. Over time, he not only felt more empowered at work but also started to feel better mentally. \u201cI\u2019m really happy I figured out how to change things without just throwing in the towel.\u201d<\/p>\n<\/div><\/div><\/div>
Navigating Trauma and Workplace Harassment<\/h2><\/div>Laura had been dealing with the effects of trauma for a long time, but things became even more difficult when she experienced sexual harassment at work. She felt trapped and the stress brought back painful memories. Initially, she felt skeptical about the EAP: \u201cI did therapy once when I was a teenager, and it wasn\u2019t a good experience. Also – I know now that it was just my fear speaking – but I was worried that my employer would find out I was not doing ok. When I finally brought up the courage, talking to my EAP counselor made all the difference. She helped me sort through everything, for the first time I felt like I wasn\u2019t alone.\u201d With her counselor\u2019s support, she built the confidence to address the harassment and take control of her situation. \u201cIt wasn\u2019t easy, but now I feel stronger and more in control again.\u201d<\/p>\n<\/div><\/div><\/div>
Paul\u2019s Journey to Overcoming Panic Attacks<\/h2><\/div>Paul had been struggling with panic attacks for a while, especially before big meetings or when he had to speak in front of a large group in English. The physical symptoms\u2014racing heart, shortness of breath, and the overwhelming fear of losing control\u2014often kept him from going on important business trips. When he started using the EAP, Paul discovered the triggers of his panic attacks and how to deal with them using practical techniques. “I found out that panic attacks aren’t actually dangerous. My counselor taught me exercises that really worked, and mindfulness was a huge help.” Through the sessions, Paul also discovered the power of facing his fears. “It\u2019s true what they say\u2014the only way out is through. Psychologists call this exposure therapy.” With exposure exercises, Paul gradually confronted the situations that used to send him into panic mode. “Now I feel way calmer and know how to manage my stress better.\u201d<\/p>\n<\/div><\/div><\/div><\/div><\/div>
Why take a Mental Health Screening?<\/h1><\/div>Taking a self-test or mental health screening is easy and quick, and it can provide valuable insights into your well-being. It\u2019s a safe, no-pressure way to assess your emotions and see if seeking support could make a difference in your life.<\/h4><\/div><\/div>
Please note<\/strong>: This self-assessment is intended for personal use only. It does not provide a medical diagnosis and is not a substitute for speaking with a qualified mental health professional.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Workplace Outcome Suite (WOS)<\/h4><\/div>The WOS<\/strong> measures work absenteeism, work presenteeism, workplace distress, work engagement and life satisfaction.<\/p>\n<\/div><\/div><\/div><\/div>Problematic Alcohol Consumption (AUDIT)<\/h4><\/div>The Alcohol Use Disorders Identification Test (AUDIT) is used to screen and assess the likelihood of alcohol abuse and dependency.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>
Depression: Patient Health Questionnaire (PHQ-9)<\/h4><\/div>Whether you\u2019re struggling with low mood, lack of energy, or difficulty concentrating, the Patient Health Questionnaire (PHQ-9) can help pinpoint your challenges and guide you toward getting support.<\/p>\n<\/div><\/div><\/div><\/div>
Resilience Scale RS-13<\/h4><\/div>A quick self-check to see how well you adapt to challenges and bounce back from stress. Learn more about your current resilience and where you might want to grow.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>
Anxiety and Stress (GAD-7)<\/h4><\/div>The GAD-7 helps evaluate both the presence and the intensity of symptoms related to generalized anxiety disorder.<\/p>\n<\/div><\/div><\/div><\/div>
Inner Drivers Test<\/h4><\/div>This test helps you identify unconscious thinking and behavior patterns\u2014such as \u201cBe perfect\u201d or \u201cHurry up.\u201d It provides valuable insights for managing inner pressure in a healthier way.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
FAQ<\/h2><\/div><\/div><\/div>We\u2019re sure you have many questions \u2014 and that\u2019s a good thing.<\/h2><\/div>
It\u2019s natural to want to understand what to expect before reaching out. This section covers the most common questions about our Employee Assistance Program, so you can feel informed, supported, and ready to start.<\/h4><\/div>